3Com Network Card 3C985B SX User Manual

Installation and  
User Guide  
Gigabit EtherLinkServer  
Network Interface Cards (NICs)  
Gigabit EtherLink Server NIC (3C985B-SX)  
1000BASE-SX PCI Fiber NIC (710011, 710012)  
10/100/1000BASE-T PCI NIC (3C986-T, 710024, 710025)  
1000BASE-LX PCI Fiber NIC (710026)  
DOC050059-01  
Published May 2001  
 
Contents  
Preface  
About This Guide  
Other Important Documentation  
Contacting 3Com  
Online Technical Services  
World Wide Web Site  
3Com Knowledgebase Web Services  
3Com FTP Site  
1
1
1
2
2
2
3Com Bulletin Board Service  
3
Support from 3Com  
4
Returning Products for Repair  
1
Installing the NIC  
System Requirements  
9
Important Components 10  
Pre-Installation Checklist 11  
NIC Installation 12  
1000Base-SX Fiber NIC 13  
10/100/1000Base-T NIC 14  
2
Installing the NIC Software  
Installing the Software in Windows NT 4.0 15  
Installing the Software in Windows 2000 17  
Modifying Configuration Parameters 18  
Installing the Software in NetWare 20  
NetWare Pre-Installation Requirements 20  
Installing the NIC Driver for NetWare 21  
Installing the Driver: NetWare Already Installed 21  
Installing the Driver: Initial Installation of NetWare 5.1 24  
 
Contents  
Verifying NIC Functionality 28  
Connectors 28  
LEDs 28  
10/100/1000Base-T NIC 29  
Connectors 29  
3
Installing DynamicAccess Software  
About DynamicAccess Software 31  
Installing DynamicAccess Software in Windows NT 4.0 or  
Windows 2000 32  
A
Specifications  
Performance Specifications 33  
Physical Characteristics 34  
Power Requirements 34  
Warranty and Software License Agreement  
3Com Corporation Limited Warranty  
FCC Class B Statement  
FCC Declaration of Conformity  
3Com End User Software License Agreement  
Product Registration  
 
Preface  
About This Guide  
This guide covers the installation of the 3Com Gigabit EtherLink Server  
network interface card (NIC). For configuration instructions, see the user guide  
for your operating system located on the Gigabit Ethernet Server NIC CD.  
This guide describes how to:  
I Physically install the NIC in your system.  
I Connect network cables.  
I Interpret the NIC LEDs.  
The procedures assume that you are a system or network administrator  
experienced in installing similar hardware.  
Other Important Documentation  
The 3Com Gigabit EtherLink Server CD contains documentation for installing,  
configuring, and troubleshooting the NIC. The manuals are included as PDF  
files which can be read and printed using the free multi-platform Acrobat®  
Reader software available from the Adobe Systems Incorporated website at  
I To access the manual for Windows NT 4.0 and Windows 2000, open the  
WINDOWS.PDF file on the CD.  
I To access the manual for NetWare, open the NETWARE.PDF file on the CD.  
Contacting 3Com  
3Com provides easy access to technical support information through a variety  
of services. This appendix describes these services.  
Information contained in this appendix is correct at time of publication.  
For the most recent information, 3Com recommends that you access the  
3Com Corporation World Wide Web site.  
1
 
         
Preface  
Online Technical Services  
3Com offers worldwide product support 24 hours a day, 7 days a week,  
through the following online systems:  
I World Wide Web site  
I 3Com Knowledgebase Web Services  
I 3Com FTP site  
I 3Com Bulletin Board Service (3Com BBS)  
SM  
I 3Com Facts Automated Fax Service  
World Wide Web Site  
To access the latest networking information on the 3Com Corporation World  
Wide Web site enter this URL into your Internet browser:  
This service provides access to online support information such as technical  
documentation and a software library, as well as support options that range  
from technical education to maintenance and professional services.  
3Com Knowledgebase Web Services  
This interactive tool contains technical product information compiled by 3Com  
expert technical engineers around the globe. Located on the World Wide Web  
partners complementary, round-the-clock access to technical information on  
most 3Com products.  
3Com FTP Site  
Download drivers, patches, software, and MIBs across the Internet from the  
3Com public FTP site. This service is available 24 hours a day, 7 days a week.  
To connect to the 3Com FTP site, enter the following information into your  
FTP client:  
I Hostname: ftp.3com.com  
I Username: anonymous  
I Password: <your Internet e-mail address>  
NOTE: You do not need a user name and password with Web browser  
software such as Netscape Navigator and Internet Explorer.  
2
 
       
Contacting 3Com  
3Com Bulletin Board Service  
The 3Com BBS contains patches, software, and drivers for 3Com products.  
This service is available through analog modem or digital modem (ISDN) 24  
hours a day, 7 days a week.  
Access by Analog Modem  
To reach the service by modem, set your modem to 8 data bits, no parity, and  
1 stop bit. Call the telephone number nearest you:  
Country (Region)  
Australia  
Brazil  
Data Rate  
Telephone Number  
61 2 9955 2073  
55 11 5181 9666  
33 1 6986 6954  
4989 62732 188  
852 2537 5601  
39 2 27300680  
81 3 5977 7977  
52 5 520 7835  
Up to 14,400 bps  
Up to 28,800 bps  
Up to 14,400 bps  
Up to 28,800 bps  
Up to 14,400 bps  
Up to 14,400 bps  
Up to 14,400 bps  
Up to 28,800 bps  
Up to 14,400 bps  
Up to 14,400 bps  
Up to 28,800 bps  
Up to 53,333 bps  
France  
Germany  
Hong Kong  
Italy  
Japan  
Mexico  
P.R. of China  
Taiwan  
86 10 684 92351  
886 2 377 5840  
44 1442 438278  
1 847 262 6000  
U.K.  
U.S.A.  
Access by Digital Modem  
ISDN users can dial in to the 3Com BBS using a digital modem for fast access  
up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:  
1 847 262 6000  
3Com Facts Automated Fax Service  
The 3Com Facts automated fax service provides technical articles, diagrams, and  
troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.  
Call 3Com Facts using your Touch-Tone telephone:  
1 408 727 7021  
3
 
       
Preface  
Support from Your Network Supplier  
If you require additional assistance, contact your network supplier. Many  
suppliers are authorized 3Com service partners who are qualified to provide a  
variety of services, including network planning, installation, hardware  
maintenance, application training, and support services.  
When you contact your network supplier for assistance, have the following  
information ready:  
I Product model name, part number, and serial number  
I A list of system hardware and software, including revision levels  
I Diagnostic error messages  
I Details about recent configuration changes, if applicable  
If you are unable to contact your network supplier, see the following section  
on how to contact 3Com.  
Support from 3Com  
If you are unable to obtain assistance from the 3Com online technical  
resources or from your network supplier, 3Com offers technical telephone  
support services. To nd out more about your support options, please the  
3Com technical telephone support phone number at the location nearest you.  
When you contact 3Com for assistance, have the following information ready:  
I Product model name, part number, and serial number  
I A list of system hardware and software, including revision levels  
I Diagnostic error messages  
I Details about recent configuration changes, if applicable  
4
 
   
Support from 3Com  
Here is a list of worldwide technical telephone support numbers:  
Country (Region)  
Telephone Number  
Asia Pacific Rim  
Australia  
Hong Kong  
India  
Indonesia  
Japan  
1 800 678 515  
800 933 486  
+61 2 9937 5085  
001 800 61 009  
0031 61 6439  
Malaysia  
New Zealand  
Pakistan  
Philippines  
P.R. of China  
1800 801 777  
0800 446 398  
+61 2 9937 5085  
1235 61 266 2602  
10800 61 00137 or  
021 6350 1590  
800 6161 463  
Singapore  
S. Korea  
From anywhere in S. Korea:  
From Seoul:  
Taiwan  
00798 611 2230  
(0)2 3455 6455  
0080 611 261  
Thailand  
001 800 611 2000  
Europe  
From anywhere in Europe, call:  
+31 (0)30 6029900 phone  
+31 (0)30 6029999 fax  
Europe, South Africa, and Middle East  
From the following countries, you may use the toll-free numbers:  
Austria  
0800 297468  
0800 71429  
800 17309  
Belgium  
Denmark  
Finland  
France  
Germany  
Hungary  
Ireland  
0800 113153  
0800 917959  
0800 1821502  
00800 12813  
1800 553117  
1800 9453794  
1678 79489  
0800 0227788  
800 11376  
00800 3111206  
0800 831416  
0800 995014  
900 983125  
020 795482  
0800 55 3072  
0800 966197  
Israel  
Italy  
Netherlands  
Norway  
Poland  
Portugal  
South Africa  
Spain  
Sweden  
Switzerland  
U.K.  
5
 
Preface  
Country (Region)  
Telephone Number  
Latin America  
Argentina  
Brazil  
AT&T +800 666 5065  
0800 13 3266  
1230 020 0645  
Chile  
Colombia  
Mexico  
Peru  
Puerto Rico  
Venezuela  
98012 2127  
01 800 CARE (01 800 2273)  
AT&T +800 666 5065  
800 666 5065  
AT&T +800 666 5065  
North America  
1-800-527-8677  
6
 
Returning Products for Repair  
Returning Products for Repair  
Before you send a product directly to 3Com for repair, you must first obtain an  
authorization number. Products sent to 3Com without authorization numbers  
will be returned to the sender unopened, at the senders expense.  
To obtain an authorization number, call or fax:  
Country (Region)  
Telephone Number  
+65 543 6500  
Fax Number  
Asia, Pacific Rim  
+65 543 6348  
+31 30 6029999  
Europe, South Africa, and  
Middle East  
+31 30 6029900  
Latin America  
1 408 326 2927  
1 408 326 3355  
From the following countries, you may call the toll-free numbers; select option 2 and  
then option 2:  
Austria  
0800 297468  
0800 71429  
800 17309  
Belgium  
Denmark  
Finland  
France  
Germany  
Hungary  
Ireland  
0800 113153  
0800 917959  
0800 1821502  
00800 12813  
1800 553117  
1800 9453794  
1678 79489  
0800 0227788  
800 11376  
00800 3111206  
0800 831416  
0800 995014  
900 983125  
020 795482  
0800 55 3072  
0800 966197  
Israel  
Italy  
Netherlands  
Norway  
Poland  
Portugal  
South Africa  
Spain  
Sweden  
Switzerland  
U.K.  
U.S.A. and Canada  
1-800-527-8677  
1 408 326 7120  
7
 
 
 
Installing the NIC  
1
Use the procedures in this section to install the NIC and perform initial  
configuration in most systems. For details about performing these tasks on your  
particular system, refer to the manuals that were supplied with your system.  
System Requirements  
Before installing the NIC, make sure your system meets the requirements listed  
in the following table:  
System  
Requirements  
Windows NT  
Hardware  
I
Pentium-based computer that meets Windows NT 4.0 software  
requirements  
I
I
One open 32-bit or 64-bit PCI slot  
128MB RAM (minimum)  
Operating  
System  
Microsoft Windows NT 4.0 (server or workstation) with Service Pack 4  
or later  
NIC Software  
Windows 2000  
Hardware  
3Com Gigabit Etherlink Server NIC driver software for Windows NT.  
I
Pentium-based computer that meets Windows 2000 software  
requirements  
I
I
One open 32-bit or 64-bit PCI slot  
128MB RAM (minimum)  
Operating  
System  
Microsoft Windows 2000 (server or professional), and Microsoft  
Windows 2000 Advanced Server  
NIC Software  
3Com Gigabit Etherlink Server NIC driver software for Windows 2000.  
9
 
       
1
Installing the NIC  
System  
Requirements  
Novell Netware  
Hardware  
I
Pentium-based computer that meets Novell NetWare 4.2 and 5.1  
software requirements  
I
I
One open 32-bit or 64-bit PCI slot  
128MB RAM (minimum)  
Operating  
System  
I
I
Novell NetWare 5.1, with the most recent NetWare 5 Support Pack  
NIC Software  
3Com Gigabit Etherlink Server NIC driver software, version for Novell  
NetWare. See the CD for these files:  
I 3c986.lan (network device driver file)  
I 3c986.ldi (information used by installation program)  
Important Components  
Included with your NIC is the following:  
I Anti-static bag (used for protecting the NIC when stored or shipped). Keep  
the NIC in its packaging until ready for installation.  
I 3Com Gigabit Etherlink Server CD with NIC driver software and  
documentation.  
Inform your network supplier of any missing or damaged items. If you need to  
return the NIC, you must pack it in the original (or equivalent) packing material  
or the warranty will be voided.  
10  
 
 
Safety Precautions  
Safety Precautions  
CAUTION: The NIC is being installed in a system that operates with  
voltages that can be lethal. Before you remove the cover of your system,  
you must observe the following precautions to protect yourself and to  
prevent damage to the system components.  
I Remove any metallic objects or jewelry from your hands and wrists.  
I Make sure to use only insulated or nonconducting tools.  
I Verify that the system is powered OFF and unplugged before  
accessing internal components.  
I Installation or removal of NICs must be performed in a static-free  
environment. The use of a properly grounded wrist strap or other  
personal anti-static devices and an anti-static mat is strongly  
recommended.  
Pre-Installation Checklist  
1 Check that your system meets the hardware and software  
requirements listed in the table in "System Requirements" on page 9.  
2 Verify that your system is using the latest firmware or BIOS.  
3 Review the information in the readmefile on the 3Com Gigabit  
Etherlink Server CD for important information not available at the  
time this manual was printed.  
NOTE: If you acquired the NIC software on a floppy disk or from the  
3Com website, please check the appropriate source for the most recent  
information.  
4 If the system is active, shut it down.  
6 Holding the NIC by the edges, remove it from its shipping package  
it and place it on an anti-static surface.  
7 Check the NIC for visible signs of damage, particularly on the card’s  
edge connector. Never attempt to install any damaged NIC.  
If the NIC is damaged, report it to your 3Com Customer Support  
Representative. For more information, see "Contacting 3Com" on page 1.  
11  
 
   
1
Installing the NIC  
NIC Installation  
To install a 3Com Gigabit Etherlink Server NIC in your system, perform the  
following procedure.  
1 Observe all precautions and pre-installation instructions on page 11.  
Before installing the NIC, ensure the system power is OFF, and proper  
electrical grounding procedures have been followed.  
2 Remove the system cover, and select any empty PCI slot.  
If you do not know how to identify a PCI slot, refer to your system  
documentation.  
3 Remove the blank cover-plate from the slot that you selected.  
Retain the screw so that it can be replaced later.  
4 Holding the NIC by the edges, align the NIC’s connector edge with  
the PCI connector dock in the system.  
NOTE: The connector dock in a 32-bit PCI slot is shorter than in a 64-bit  
PCI slot. Although the NIC is designed to fit in either slot type, when  
installed in a 32-bit PCI slot, part of the NICs connector edge will remain  
undocked. This is perfectly normal.  
5 Applying even pressure at both corners of the card, push the NIC  
until it is firmly seated in the PCI slot.  
CAUTION: Do not use excessive force when seating the NIC, as this may  
damage the system or the NIC. If the card resists seating, remove it from  
the system, realign it, and try again.  
When properly seated, the NICs port connectors will be aligned with the  
slot opening, and its faceplate will be flush against the system chassis.  
6 Use the screw removed above to secure the NIC in the PCI card cage.  
7 Replace the system cover and disconnect any personal anti-static  
devices.  
8 Power the system on.  
Once the system returns to proper operation, the NIC hardware is fully  
installed. You must next connect the network cables (see page 13) and  
install the NIC driver software (see Chapter 2).  
12  
 
 
Connecting the Network Cables  
Connecting the Network Cables  
1000Base-SX Fiber NIC  
1 Prepare an appropriate cable.  
The following table lists cable characteristics required for connecting to  
1000Base-SX port:  
Medium Diameter  
Frequency  
Cable Type  
Operating Range  
SX  
62.5 Microns  
Shortwave  
(850 nanometers)  
Multimode  
fiber  
2 to 275 meters  
(6.5 to 902 feet)  
50 Microns  
Shortwave  
(850 nanometers)  
Multimode  
fiber  
2 to 550 meters  
(6.5 to 1804 feet)  
(in compliance with  
IEEE 802.3-1999)  
2 Connect one end of the cable to the NIC, as shown in the following  
diagram.  
3 Connect the other end of the cable to a Gigabit Ethernet network port.  
Attach the cable connector so that the TX (transmit) port on the NIC is  
connected to the RX (receive) port of the device at the other end of the cable.  
13  
 
   
1
Installing the NIC  
10/100/1000Base-T NIC  
The NIC has one RJ-45 connector used for attaching the system to an Ethernet  
copper-wire segment. When automatic link negotiation is disabled, the port  
can be configured for 10Mbps, 100Mbps, or 1000Mbps signaling and either  
half-duplex or full-duplex operation.  
1 Prepare an appropriate cable.  
The following table lists the cable characteristics for connecting to  
10/100/1000Base-T ports:  
Port Type  
Connector  
RJ-45  
Media  
Maximum Distance  
100 meters (325 feet)  
100 meters (325 feet)  
10Base-T  
Cat. 3, 4, or 5 UTP  
Cat. 5 UTP  
100/1000Base-T  
RJ-45  
NOTE: 1000Base-T signaling requires four twisted pairs of Category 5  
balanced cabling, as specified in ISO/IEC 11801:1995 and EIA/TIA-568-A  
(1995), and tested using procedures defined in TIA/EIA TSB95.  
2 Connect one end of the cable to the NIC.  
3 Connect the other end of the cable to an RJ-45 Ethernet network port.  
The NIC port LEDs are not functional (they will not reflect port link or data  
status) until the NIC driver software is installed.  
See the next chapter for driver installation and configuration instructions.  
14  
 
 
Installing the NIC Software  
2
After installing the NIC, the NIC software must be installed and configured.  
Follow the steps for your operating system.  
WARNING: If you are using VLANs or teaming, you cannot use 3Com  
DynamicAccess software.  
If you have intermediate drivers for any third-party NICs installed, it will  
cause a conflict with the 3Com DynamicAccess intermediate drivers.  
Remove those intermediate drivers.  
Installing the Software in Windows NT 4.0  
The NIC must be physically installed in your server or workstation prior to  
installing the driver software. See Chapter 1, “Installing the NIC” for details.  
A network device driver must be installed before the NIC can be used with  
your Windows NT system. To install the NIC software for Windows NT,  
perform the following procedure.  
WARNING: Make sure that the correct and latest BIOS and firmware are  
installed on your system to ensure that the system works correctly. Failure  
to do so may result in system failure.  
NOTE: Before installing the drivers for any new 3Com Gigabit EtherLink  
Server NIC, any previously installed 3Com Gigabit EtherLink Server NIC  
drivers prior to version 2.2 must be removed.  
If there are no NIC drivers displayed in the Network Adapters window, or if  
the drivers shown are version 2.2 or higher, proceed with the installation.  
If older NIC drivers are present, perform the procedure under “Removing  
the Driver Software” in the 3Com Gigabit EtherLink Server NIC User’s  
Guide for Windows 2000 and Windows NT. To update NIC versions from  
2.2 to the most recent release, perform the procedure under “Updating  
the Driver Software” in the user’s guide.  
15  
 
     
2
Installing the NIC Software  
1 Verify that Windows NT is upgraded with Service Pack 4 (or the  
latest service pack).  
NOTE: If you attempt to install the NIC driver on a newly installed  
Windows NT system (without Service Pack 4 or the most recent service  
pack), the driver will not install. The system will display a message  
indicating that you must exit the installation and first install Service Pack  
4 or later. Note that 3Com has tested and supports Service Pack 6.0a  
only. For Backup Domain Controller (BDC) installation, see the readme file  
on the CD for more information.  
2 Start your Windows NT system and log in.  
You must have Network Administrator privileges to install the driver software.  
3 Open the Windows Start menu and select Settings, Control Panel.  
4 Double-click the Network icon.  
5 When the Network window opens, select the Adapters tab.  
6 Click Add.  
7 When the Select Network Adapter window opens, click  
Have Disk....  
8 When prompted, insert the 3Com Gigabit Etherlink Server CD into your  
system’s CD-ROM drive, type the path to the driver, and select OK.  
To install the NIC driver software for Windows NT, enter the following path:  
e:\  
Where “e:” is the designation of the CD-ROM drive on your system.  
NOTE: If you acquired the NIC software on floppy disk or from the 3Com  
website, enter the path to where the driver files reside on your system.  
9 In the Select OEM Option window the name of the NIC is highlighted.  
Click OK.  
The Driver Properties window opens.  
When the properties window appears, the NIC Status and Configuration  
tab is shown. The options under this tab are used for configuring basic  
NIC properties. For configurable options, see "Modifying Configuration  
Parameters" on page 18.  
10 Perform any necessary configuration changes, if needed. Click  
Close in the Driver Properties window.  
11 In the Network window, click Close.  
16  
 
Installing the Software in Windows 2000  
NOTE: If other NICs in your system use TCP/IP bindings, the TCP/IP  
Properties window opens.  
12 Perform any necessary TCP/IP configuration and click OK when  
finished.  
For help in configuring TCP/IP protocol, consult your Microsoft  
Windows NT 4.0 documentation.  
13 When prompted to restart your computer, click Yes.  
The system restarts, using the new configuration settings.  
14 When the system returns to proper operation, verify that the NIC  
Server NIC User’s Guide for Windows 2000 and Windows NT.  
Installing the Software in Windows 2000  
The 3Com Gigabit Etherlink Server NIC must be physically installed in your  
server or workstation prior to installing the driver software. See Chapter 1,  
“Installing the NIC” for details.  
When the Windows 2000 system first starts up after installing a new hardware  
device such as a NIC, the system automatically detects the new hardware and  
prompts you to install the driver software for the device.  
To install the NIC software for Windows 2000:  
1 Verify that the Windows 2000 system is upgraded to the latest version.  
2 Start your Windows 2000 system and log in.  
You must have Network Administrator privileges to install the driver software.  
When you boot up the Windows 2000 system after installing the NIC, a  
series of “Found New Hardware Wizard” windows appear.  
3 In the Install Hardware Device Drivers window, click Search for a  
suitable driver for my device (recommended), then click Next.  
4 In the Locate Driver Files window, check the CD-ROM drives box.  
5 When prompted, insert the NIC CD into your system’s CD-ROM  
drive, type the path to the driver, and select OK.  
The path on the CD-ROM is as follows:  
e:\  
Where “e” is the designation of the CD-ROM drive on your system.  
17  
 
 
2
Installing the NIC Software  
website, enter the path to where the driver files reside on your system.  
6 In the Driver Files Search Results window, verify that the correct  
path to the driver software is shown, then click Next.  
Once installation of the driver software has been completed, you are ready to  
configure NIC properties. For details, see the next section, “Modifying  
Configuration Parameters”  
Modifying Configuration Parameters  
This section describes the NIC configuration options in Windows NT 4.0  
and Windows 2000.  
Although the default values should be appropriate in most cases, you may  
change any of the available options to meet the requirements of your specific  
system. Ensure that the NIC Status and Configuration tab is shown in the  
foreground of the Driver Properties window (click the tab if necessary).  
The following options should be displayed:  
I Adapter (Windows NT 4.0 only)  
This field identifies which 3Com Gigabit Etherlink Server NIC is being  
configured. In a Windows NT 4.0 system with multiple 3Com Gigabit  
Etherlink Server NICs, select this field to access a pull-down list of the  
available NICs and teams. Each 3Com Gigabit Etherlink Server NIC  
installed in the system is labeled with a unique instance number. Typically,  
the first NIC detected is instance 1, the next is instance 2, and so on.  
I Link Negotiation  
I
When checked (default), 802.3-1999 compliant Gigabit Ethernet link  
negotiation is enabled. All 3Com Gigabit EtherLink Server NICs use link  
negotiation by default.  
I
When unchecked, link negotiation is disabled and only link signal  
detection is used. Use this setting when connecting to Ethernet  
equipment that does not support link negotiation, or if there is a  
problem establishing a link between the NIC and the connecting device.  
Unless otherwise specified, the default signaling speed for the Base-SX  
NIC and the 10/100/1000Base-T NIC is 1Gbps.  
When link negotiation is disabled, be sure that the connecting device  
uses the same duplex and speed settings.  
18  
 
 
Modifying Configuration Parameters  
NOTE: When link negotiation is on, the user-configured link speed and  
duplex settings are ignored in favor of automatically determined settings.  
I Full Duplex Enabled  
When link negotiation is unchecked, this parameter sets the duplex mode.  
You can select either half-duplex or full-duplex operation.  
I
When checked, full-duplex signaling is used (default).  
When unchecked, half-duplex operation is used.  
I
I Tx Flow Control  
I
When Tx flow control is checked and link negotiation is enabled, the  
NIC negotiates 802.3x transmit flow control with the device at the  
other end of the link. If 802.3x flow control is supported by the other  
device, Tx flow control is enabled.  
I
I
When Tx flow control is checked and link negotiation is disabled, you  
must check Full Duplex Enabled in order for Tx flow control to work  
properly. Tx flow control will not function under half duplex operation.  
When Tx flow control is unchecked (default), or when Full Duplex  
Enabled is unchecked, transmit flow control is disabled.  
I Rx Flow Control  
I
When Rx flow control is checked (default) and link negotiation is  
enabled, the NIC negotiates 802.3x receive flow control with the device  
at the other end of the link. If 802.3x flow control is supported by the  
other device, Rx flow control is enabled.  
I
I
When Rx flow control is checked and link negotiation is disabled, you  
must check Full Duplex Enabled in order for Rx flow control to work  
properly. Rx flow control will not function under half duplex operation.  
When unchecked, or when Full Duplex Enabled is unchecked, receive  
flow control is disabled.  
I Port Link Speed  
When link negotiation is disabled, this parameter sets the port link  
I
speed. You can select link speed to be either 10Mbps, 100Mbps, or  
1Gbps. When the port link is connected, the selected link speed is  
indicated to the right of this field.  
19  
 
2
Installing the NIC Software  
Installing the Software in NetWare  
This section describes how to perform the following tasks:  
I Verify that the required OS support files are installed on the server and the  
NetWare pre-installation parameters are correctly set.  
I Install the driver software in the Novell NetWare environment.  
Network administrators can use more than one method to install device drivers  
on a NetWare server. This section does not attempt to provide detailed  
installation instructions for each method. Several commonly used methods to  
install a driver on a NetWare server are listed in the 3Com Gigabit EtherLink  
Server NIC User’s Guide for Novell NetWare, with brief descriptions of the  
advantages and drawbacks of using each method.  
NOTE: If you are installing NetWare 5.1 for the first time on the server,  
NetWare uses the nwconfigprogram to install the NIC driver during the  
installation of the operating system.  
During the installation process, Novells Internetworking Configuration  
(inetcfg.nlm) program requires you to bind a protocol to the driver.  
NetWare Pre-Installation Requirements  
Before you can use the NIC in your Novell NetWare system, a network device  
driver must be installed.  
First, make sure that the NIC is physically installed in your system. Typically,  
NetWare OS software must already be running on the server. Make sure that  
your server meets the hardware and operating system software requirements  
described in the following table.  
Install the latest support pack files to ensure that the NIC functions correctly.  
The support pack or patch file(s) needed for the operating system running on  
your server are indicated below:  
NetWare OS  
File Name  
File(s) to be Installed  
5.1  
NetWare 5.1 Support Pack 1  
(or the latest support pack)  
NW51SP1.EXE (or latest file)  
4.2  
Support Pack 9  
(or the latest support pack)  
NW4SP9.EXE (or latest file)  
20  
 
   
Installing the Software in NetWare  
NOTE: If you are installing NetWare 5.1 for the first time on a server, you  
install the NIC driver during the OS installation procedure. You then install  
the NetWare 5.1 support pack after you have successfully installed  
NetWare 5.1 on the server.  
To get the latest support pack files, go to the Novell support website at  
Using the table above as a guide, select and download the latest support  
pack or patch file(s) for the operating system running on your server.  
Use one of two procedures for installing the NIC software, depending on  
whether NetWare is already running on the server or if you are performing an  
initial installation of the NetWare 5.1 operating system:  
I If NetWare is already running on the server, you can edit the  
AUTOEXEC.NCF and STARTUP.NCF files to load files and configure the NIC  
driver. For the procedure, see "Installing the Driver: NetWare Already  
I If you are installing the NIC software as part of an initial installation of  
NetWare 5.1, edit the STARTUP.NCF file and configure the NIC driver during  
the normal NetWare 5.1 installation process. This version of the  
operating system does not allow you to allocate the actual number  
of receive buffers required by the NIC until installation is complete.  
Install the driver software using the procedure described in  
"Installing the Driver: Initial Installation of NetWare 5.1" on page 24.  
Installing the Driver: NetWare Already Installed  
This section provides basic guidelines for installing the NIC driver on a server  
already running the NetWare operating system. This procedure works for  
NetWare 4.2 and 5.1.  
1 Insert the 3Com Gigabit EtherLink Server CD into the appropriate  
CD-ROM drive and mount the CD on the server.  
2 Copy the 3c986.LAN and the 3c986.LDI files into the \system directory.  
The NetWare NIC drivers are located in the NetWare directory on the CD.  
3 Edit the STARTUP.NCF file. Set the packet receive buffers  
parameters for the number of NICs installed in the system.  
To ensure optimum performance, add at least 1024 additional packet  
receive buffers for each NIC installed in your system.  
21  
 
   
2
Installing the NIC Software  
NOTE: Depending on your system configuration, the number of clients  
being supported, and other requirements, more than 1024 packet receive  
buffers may be needed for each NIC.  
For more information, see “Editing the STARTUP.NCF File” in the 3Com  
Gigabit EtherLink Server NIC User’s Guide for Novell NetWare.  
4 Edit the autoexec.ncf file and modify NIC load parameters. The NIC  
parameters that can be defined in the load statements are  
described in "NIC Load Parameters" on page 23.  
Example: A valid autoexec.ncf file is shown below. One set of load and  
bind commands (in bold) is added for each type of frame the NIC is  
configured to support.  
set Time Zone = PST8PDT  
set Daylight Savings Time Offset = 1:00:00  
set Start Of Daylight Savings Time = (APRIL  
SUNDAY FIRST 2:00:00 AM)  
set End Of Daylight Savings Time = (OCTOBER  
SUNDAY LAST 2:00:00 AM)  
set Default Time Server Type = SINGLE  
# Note: The Time zone information mentioned  
above  
# should always precede the SERVER name.  
set Bindery Context = O=3Com  
file server name MARS  
ipx internal net 34881EEE  
load 3c986 slot=4 frame=Ethernet_802.2  
name=3c986_1_e82_2  
bind ipx 3c986_1_e82_2 net=aaaa  
mount all  
set immediate purge of deleted files = on  
set upgrade low priority threads = on  
set display spurious interrupt alerts = on  
set display lost interrupt alerts = on  
22  
 
Installing the Software in NetWare  
NIC Load Parameters  
Parameter  
Descriptions  
slot=n  
Identifies the slot number for the specific 3Com Gigabit Etherlink  
Server NIC currently being configured. This parameter is not necessary  
if only a single NIC is installed.  
If multiple NICs are installed, you can view the list of slot numbers  
when loading the driver.  
frame=type  
Defines the frame type being used by this load instance. Valid types are:  
I
I
I
I
Ethernet_802.2  
Ethernet_802.3  
Ethernet_ii  
Ethernet_snap  
link=n  
Defines whether 802.3 compliant link negotiation is enabled/disabled.  
I
I
A value of 1 (one) activates the IEEE 802.3 compliant link  
negotiation (default). All 3Com Gigabit EtherLink Server NICs use  
link negotiation by default.  
A value of 0 (zero) enables link signal detection. Use this setting when  
connecting to Ethernet equipment that does not support link  
negotiation, or if there is a problem establishing a link between the  
NIC and the connecting device. Unless you specify otherwise, the  
default signaling speed for the 1000Base-SX and 10/100/1000Base-T  
NIC is 1Gbps. When link negotiation is off, be sure that the  
connecting device uses the same duplex and speed settings  
duplex=n  
If link negotiation has been disabled, you can select either half-duplex  
or full-duplex operation.  
I
A value of 1 (one) enables full-duplex signaling (default).  
A value of 0 (zero) enables half-duplex signaling.  
I
name=text  
The name assigned to this NIC (also specified in the bind statement).  
speed=value  
If link negotiation has been disabled, you can select port speed to be  
either 10 (Mbps), 100 (Mbps), or 1000 (Mbps).  
rxflow=n  
If link negotiation has been disabled, you can turn 802.3x receive flow  
control on or off.  
I
A value of 1 (one), the default, allows the NIC to negotiate 802.3x  
receive flow control with the device at the other end of the link. If  
802.3x flow control is supported by the other device, receive pause  
packets will be respected.  
I
A value of 0 (zero) disables receive flow control.  
23  
 
 
2
Installing the NIC Software  
NIC Load Parameters (continued)  
Parameter  
Descriptions  
txflow=n  
If link negotiation has been disabled, you can turn 802.3x transmit  
flow control on or off.  
I
A value of 1 (one), the default, allows the NIC to negotiate 802.3x  
transmit flow control with the device at the other end of the link. If  
802.3x flow control is supported by the other device, transmit  
pause packets will be respected.  
I
I
A value of 0 (zero) disables transmit flow control.  
fdrfiltering=n  
recvbuffers=n  
This option is ignored by NIC models 710011and 710012. For  
earlier models, set this value to 1 if the NIC is attached to a  
full-duplex repeater. Otherwise, set this value to 0 or leave it blank.  
I
This value is the number of packet receive buffers pre-allocated by  
the driver for the NIC. The default value is 512.  
5 Save your revisions to the autoexec.ncf file and, if all NIC  
configuration has been completed, reboot the server.  
Installing the Driver: Initial Installation of NetWare 5.1  
This section provides information you need to install the NIC driver while  
performing a fresh install of the NetWare 5.1 operating system.  
1 Copy the 3c986.LAN and 3c986.LDI files from the CD to a floppy disk.  
2 Start the NetWare 5.1 installation and proceed as usual until you  
reach the Devices Detected screen.  
3 When you are prompted for an unlisted driver, place the floppy  
disk into the appropriate drive. Press <Insert> and select the  
3c986.LANdriver.  
4 When the driver configuration screen is displayed, choose  
Select/Modify driver parameters and protocols.  
24  
 
 
Installing the Software in NetWare  
5 Configure driver parameters, referring to the parameter  
descriptions below and in the following table.  
Slot Number:  
Node Address:  
Link: auto  
Duplex: full  
Speed: 1000  
RxFlowControl: allow  
TxFlowControl: off  
FDRFiltering: off  
RecvBuffers:  
Other:  
Driver Version:  
NIC Configuration Parameters  
Parameter  
Description  
Slot Number  
This field is required for proper configuration. Enter the slot of the  
specific 3Com Gigabit Etherlink Server NIC currently being configured.  
CAUTION: If this parameter is not correctly supplied and there is  
more than one NIC installed in the server, the installation program  
may crash the system. Use the listslot.nlm program to identify the  
slot where a NIC is installed.  
Node Address  
Link  
To override the default Media Access Control (MAC) address,  
specify a node address in this field. The expected range is  
0060CF000000 through 0060CFFFFFFF  
When you select this field and press <Enter>, you are prompted to  
choose between “auto” and “off” settings:  
I
The “auto” setting activates the IEEE 802.3 compliant link  
negotiation. All 3Com Gigabit EtherLink Server NICs use link  
negotiation by default.  
I
When “off” is selected, only link signal detection is used. Use  
this setting when connecting to Ethernet equipment that does  
not support link negotiation, or if there is a problem establishing  
a link between the NIC and the connecting device. Unless you  
specify otherwise, the default signaling speed for the  
1000Base-SX and 10/100/1000Base-T NICs is 1Gbps.  
NOTE: When link negotiation is off, be sure that the connecting  
device uses the same duplex and speed settings.  
25  
 
2
Installing the NIC Software  
NIC Configuration Parameters (continued)  
Parameter  
Description  
Duplex  
When you disable link negotiation while installing a 1000Base-SX or  
10/100/1000Base-T NIC, you can select either half-duplex or  
full-duplex operation. If you select this field and press <Enter>, you  
are prompted to choose between “full” and “half” settings:  
I
When “full” is selected, full-duplex signaling is enabled (default).  
When “half” is selected, half-duplex signaling is used.  
I
Speed  
If link negotiation has been disabled, you can select port speed to  
be either 10Mbps, 100Mbps, or 1Gbps.  
RxFlowControl  
When you select this field and press <Enter>, you are prompted to  
choose between “allow” and “off” settings:  
I
When “allow” is selected, and link parameter is set to “auto,”  
the NIC negotiates 802.3x receive flow control with the device  
at the other end of the link. If the other device supports 802.3x  
flow control, Rx flow control is enabled.  
I
When “off” is selected, or link parameter is “off,” receive flow  
control is disabled.  
TxFlowControl  
When you select this field and press <Enter>, you are prompted to  
choose between “allow” and “off” settings.  
I
When “allow” is selected, and link parameter is set to “auto,”  
the NIC negotiates 802.3x transmit flow control with the device  
at the other end of the link. If the other device supports 802.3x  
flow control, Tx flow control is enabled.  
I
When “off” is selected, or link parameter is “off,” transmit flow  
control is disabled.  
FDRFiltering  
When you select this field and press <Enter>, you are prompted to  
choose between “on” and “off” settings:  
I
Use “on” if the NIC is attached to a full-duplex repeater.  
I
Use “off” or leave the field blank if the NIC is not connected to  
a full-duplex repeater.  
NOTE: FDRFiltering is ignored on NIC models 710011 and 710012.  
This parameter is included to maintain driver compatibility with  
earlier models.  
26  
 
Installing the Software in NetWare  
NIC Configuration Parameters (continued)  
Parameter  
Description  
RecvBuffers  
To ensure optimum NIC performance, the NIC driver has a default value  
of 512 packet receive buffers for each NIC installed on the network.  
NOTE: If performing an initial installation of NetWare 5.1, the  
install program does not let you allocate the actual number of  
packet receive buffers needed by the NIC.  
During installation, the RecvBuffers value should be set to 32, the  
minimum number of buffers the driver requires for each NIC. While  
this setting dramatically affects NIC performance, it allows  
installation of the operating system. Once installation is complete,  
you need to increase the number of buffers allocated to the system,  
as described in “Editing the STARTUP.NCF File” in the 3Com  
Gigabit EtherLink Server NIC User’s Guide for Novell NetWare.  
Other  
This parameter is reserved for future features or technical support use.  
Driver Version  
This information field displays the version of the driver software.  
This field cannot be edited.  
6 Ensure that you have set the RecvBuffers value to 32.  
7 After NetWare 5.1 has been successfully installed, edit the  
STARTUP.NCF file: Set the packet receive buffers parameter to 1024  
for each NIC in the system. For more information, see “Editing the  
STARTUP.NCF File” in the 3Com Gigabit EtherLink Server NIC User’s  
Guide for Novell NetWare.  
8 In the autoexec.ncffile, delete the packet receive buffers  
parameter (RecvBuffers=32) in the load statement for this NIC.  
Deleting the receive buffers phrase from the load statement resets the  
receive buffers parameter to the default value of 512 for this NIC.  
27  
 
2
Installing the NIC Software  
Verifying NIC Functionality  
1000Base-SX NIC  
DATA  
LINK  
Connectors  
The faceplate of the NIC has one 1000Base-SX fiber-optic connector for  
connecting the NIC to a Gigabit Ethernet segment.  
LEDs  
There are two LEDs on the faceplate: one to indicate link status and one for  
data transfer status. Once the NIC hardware and its driver software have been  
properly installed on your system, the LEDs indicate the following NIC states:  
1000Base-SX NIC Port LED Activity  
LED  
State  
Description  
Data  
Blinking  
On  
Data detected on the port.  
Data detected on the port.  
No data detected on the port.  
Off  
Link  
Blinking slowly  
Port has been disabled by software.  
Good link.  
On  
Off  
No link; possible bad cable, bad connector, or  
configuration mismatch.  
28  
 
       
Verifying NIC Functionality  
10/100/1000Base-T NIC  
Connectors  
The faceplate on the 10/100/1000Base-T NIC provides an RJ-45 connector for  
connecting the NIC to another network device.  
LEDs  
The faceplate of the 10/100/1000Base-T NIC has four LEDs: one for each port  
speed option (10Mbps, 100Mbps, and 1Gbps), to indicate which link is active,  
and one LED for data transfer status. Until the driver software is properly  
installed, all four LEDs remain lit when the server is powered on.  
Once the NIC hardware and its driver software have been properly installed on  
your system, the LEDs indicate the following NIC states:  
10/100/1000Base-T Port LED Activity  
LED  
State  
Description  
Data  
Blinking  
On  
Brief bursts of data detected on the port.  
Streams of data detected on the port.  
No data detected on the port.  
Off  
1000  
100  
10  
On  
Off  
Good 1000 Mbps (Gigabit) Ethernet link.  
No 1000 Mbps link; possible link at different speed, possible  
bad cable, bad connector, or configuration mismatch.  
On  
Off  
Good 100 Mbps Fast Ethernet link.  
No 100 Mbps link; possible link at different speed, possible  
bad cable, bad connector, or configuration mismatch.  
On  
Off  
Good 10 Mbps Ethernet link  
No 10 Mbps link; possible link at different speed, possible bad  
cable, bad connector, or configuration mismatch.  
If all four LEDs remain lit simultaneously, the NIC driver software is either  
missing or improperly installed.  
29  
 
     
 
Installing DynamicAccess Software  
3
WARNING: If you are using VLANs or teaming, you cannot use 3Com  
DynamicAccess software.  
If you have intermediate drivers for any third-party NICs installed, it will  
cause a conflict with the 3Com DynamicAccess intermediate drivers.  
Remove those intermediate drivers.  
About DynamicAccess Software  
3Com DynamicAccess technology with advanced server features adds intelligence  
to the NICs to improve network performance, management, and control.  
DynamicAccess software is supported on PCs running Windows 2000 or  
Windows NT 4.0 only.  
NOTE: This section describes how to install DynamicAccess software. For  
detailed information and configuration or troubleshooting instructions,  
see the DynamicAccess Software User’s Guide located on the 3Com  
Gigabit EtherLink Server NIC CD.  
DynamicAccess server features relieve network congestion and ensure high  
performance and maximum bandwidth availability.  
I Self-healing drivers (SHD) detect common error conditions and correct  
them while maintaining server link.  
I Load balancing groups share the network load over multiple NICs. Called  
Resilient Server Links (RSL), they keep traffic flowing even if a NIC in a  
group is temporarily disconnected.  
I VLANs (IEEE 802.1Q and IEEE 802.3ac multiple virtual LANs) let you divide  
network segments into logical partitions that simplify configuration  
changes, organize work groups efficiently, help to control traffic, and  
provide extra security.  
I Traffic prioritization (IEEE 802.1p) ensures that business-critical and  
delay-sensitive traffic (such as multimedia applications) have priority over  
normal data.  
For detailed information on DynamicAccess technology products, go to:  
31  
 
     
3
Installing DynamicAccess Software  
Installing DynamicAccess Software in Windows NT 4.0 or  
Windows 2000  
For Windows NT 4.0, DynamicAccess software requires Service Pack 6.0a  
or higher.  
Follow these steps for installing DynamicAccess software for a server NIC in a  
WIndows 2000 or Windows NT 4.0 computer:  
1 Make sure that the NIC and the network driver are installed.  
2 Start your Windows system and log in.  
You must have Network Administrator privileges to install the  
DynamicAccess software.  
3 Insert the 3Com Gigabit EtherLink Server CD into the system  
CD-ROM drive.  
4 Enter the proper path for your operating system, where e:\ is the  
designation of the CD-ROM drive on your system:  
I Windows 2000:  
e:\DA\Win2K\dasetup.exe  
I Windows NT 4.0:  
e:\DA\NT20\daserver.exe  
5 Click Install DynamicAccess Technology.  
6 When prompted, click (Yes) Install DynamicAccess Technology.  
When DynamicAccess server features are installed for Windows 2000,  
LAN connections bind to the DynamicAccess protocol and real protocols  
bind to the DynamicAccess Miniport. Do not modify these binding.  
When DynamicAccess features are installed for Windows NT 4.0 Server,  
adapters bind to the DynamicAccess protocol and real protocols bind to  
the DynamicAccess Miniport. Do not modify these bindings.  
32  
 
 
Specifications  
A
1000Base-SX Cable Characteristics  
Medium Diameter  
Frequency  
Cable Type  
Operating Range  
SX  
62.5 Microns  
50 Microns  
Shortwave  
(850 nanometers)  
Multimode  
fiber  
2 to 275 meters  
(6.5 to 902 feet)  
Shortwave  
(850 nanometers)  
Multimode  
fiber  
2 to 550 meters  
(6.5 to 1804 feet)  
(in compliance with  
IEEE 802.3-1999)  
10/100/1000Base-T Cable Characteristics  
Port Type  
Connector  
RJ-45  
Media  
Maximum Distance  
100 meters (325 feet)  
100 meters (325 feet)  
10Base-T  
Cat. 3, 4, or 5 UTP  
Cat. 5 UTP  
100/1000Base-T  
RJ-45  
NOTE: 1000Base-T signaling requires four twisted pairs of Category 5  
balanced cabling, as specified in ISO/IEC 11801:1995 and  
ANSI/EIA/TIA-568-A (1995) and tested for additional performance using  
testing procedures defined in TIA/EIA TSB95.  
Performance Specifications  
Feature  
Specification  
66 MHz max  
32- and 64-bit  
PCI clock  
PCI Data/Address  
PCI data burst transfer rate  
132 MB/second (32-bit bus)  
264 MB/second (64-bit bus)  
528 MB/second (64-bit bus at 66 MHz)  
PCI modes  
Master/slave  
10/100/1000Base-T  
10/100/1000 Mbps (full duplex)  
33  
 
         
A
Specifications  
Physical Characteristics  
Dimension  
Measurement  
PCI Length x Width  
17.27 cm x 10.67 cm (6.8" x 4.2")  
Power Requirements  
Specification  
Measurement  
PCI operating voltage  
PCI power consumption  
+5 V 5%  
14 Watts  
2.8A @ +5VDC  
Environmental Specifications  
Condition  
Operating Specification  
Storage Specification  
Temperature  
0˚C to 55˚C (+32˚F to +131˚F)  
–40˚C to +85˚C  
(–40˚F to +185˚F)  
Relative humidity  
5% to 85% (non-condensing)  
40˚C, 16 hour dwells at extremes  
5% to 95%  
(non-condensing)  
10˚C/hour  
Altitude  
Shock  
Up to 3,048 meters (10,000 ft.)  
10g, 1/2 sine wave, 11 msec  
Up to 10670 meters  
(35,000 ft.)  
60g, 1/2 sine wave,  
11 msec  
Vibration, peak to  
peak displacement  
0.0127 cm. (0.005 in.) max  
(5 to 32 Hz)  
0.2540 cm. (0.1 in.) max  
(5 to 17 Hz)  
Vibration, peak  
acceleration  
0.25g (5 to 500 Hz)  
(Sweep Rate = 1 octave/min.)  
0.25g (5 to 500 Hz)  
(Sweep Rate =  
1 octave/min.)  
34  
 
     
Warranty and  
Software License Agreement  
3Com Corporation Limited Warranty  
3Com Gigabit EtherLink Server Network Interface Cards (NICs)  
HARDWARE  
3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use  
and service, for the following length of time from the date of purchase from 3Com or its authorized reseller:  
Three (3) years  
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to  
repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective  
item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund  
to Customer the purchase price paid for the defective product. All products that are replaced will become the  
property of 3Com. Replacement products may be new or reconditioned.  
3Com warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of  
the initial warranty period, whichever is longer.  
SOFTWARE  
3Com warrants that each software program licensed from it will perform in substantial conformance to its  
program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its authorized  
reseller. 3Com warrants the media containing software against failure during the warranty period. No updates  
are provided. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to  
refund the purchase price paid by Customer for any defective software product, or to replace any defective  
media with software which substantially conforms to applicable 3Com published specifications. Customer  
assumes responsibility for the selection of the appropriate applications program and associated reference  
materials. 3Com makes no warranty or representation that its software products will meet Customer’s  
requirements or work in combination with any hardware or applications software products provided by third  
parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the  
software products will be corrected. For any third party products listed in the 3Com software product  
documentation or specifications as being compatible, 3Com will make reasonable efforts to provide  
compatibility, except where the non-compatibility is caused by a "bug" or defect in the third party's product or  
from use of the software product not in accordance with 3Com’s published specifications or user manual.  
OBTAINING WARRANTY SERVICE  
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the  
applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its  
authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be  
pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the  
package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be  
insured or sent by a method that provides for tracking of the package. The repaired or replaced item will be  
shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective  
product.  
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials  
or workmanship within the first forty-eight (48) hours of installation but no later than thirty 30) days after the  
date of purchase, and this is verified by 3Com, it will be considered dead-or defective-on-arrival (DOA) and a  
replacement shall be provided by advance replacement. The replacement product will normally be shipped not  
later than three (3) business days after 3Com’s verification of the DOA product, but may be delayed due to  
export or import procedures. When an advance replacement is provided and Customer fails to return the  
original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge  
Customer for the replacement product, at list price. 3Com shall not be responsible for any software, firmware,  
information, or memory data of Customer contained in, stored on, or integrated with any products returned to  
3Com for repair, whether under warranty or not.  
 
   
Warranty and Software License Agreement  
WARRANTIES EXCLUSIVE  
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH  
OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT  
3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE  
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED,  
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR  
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A  
PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND  
NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR  
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,  
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. 3COM SHALL NOT BE LIABLE UNDER THIS  
WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN  
THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE,  
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY  
THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE,  
LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.  
LIMITATION OF LIABILITY  
TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY  
LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,  
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR  
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF  
OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR  
INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE  
PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE  
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
DISCLAIMER  
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the  
limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of  
liability for personal injury, so the above limitations and exclusions may be limited in their application to you.  
When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration  
of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on  
local law.  
GOVERNING LAW  
This Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of  
laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.  
3Com Corporation  
5400 Bayfront Plaza  
Santa Clara, CA 95054  
(408) 326-5000  
 
Warranty and Software License Agreement  
FCC Class B Statement  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
1 This device may not cause harmful interference, and  
2 This device must accept any interference received, including interference that may cause undesired operation.  
WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules, and the Canadian Department of Communications Equipment Standards  
entitled, "Digital Apparatus," ICES-003.These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
I
I
I
I
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from the one which the receiver is connected to.  
Consult the dealer or an experienced radio/TV technician for help.  
The user may find the following booklet prepared by the Federal Communications Commission helpful:  
The Interference Handbook  
This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No.  
004-000-00345-4.  
NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use  
quality interface cables when connecting to this device. Changes or modifications not expressly approved by  
3Com could void the user’s authority to operate this equipment. Refer to the manual for specifications on  
cabling types.  
FCC Declaration of Conformity  
We declare under our sole responsibility that the  
Model:  
Description:  
3C985B-SX  
Gigabit EtherLink Server NIC  
3C986-T, 710024, 710025 10/100/1000BASE-T PCI NIC  
710011, 710012  
710026  
1000BASE-SX PCI Fiber NIC  
1000BASE-LX PCI Fiber NIC  
to which this declaration relates, is in conformity with the following standards or other normative documents:  
I
ANSI C63.4-1992 Methods of Measurement  
I
Federal Communications Commission 47 CFR Part 15, subpart B  
15.107 (e) Class B Conducted Limits  
15.109 (g) Class B Radiated Emissions Limits  
3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145  
 
   
Warranty and Software License Agreement  
3Com End User Software License Agreement  
IMPORTANT: Read Before Using This Product  
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. IT  
CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION ("3COM") TO ITS  
CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE TERMS AND  
CONDITIONS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE. USING ANY PART OF THE SOFTWARE  
INDICATES THAT YOU ACCEPT THESE TERMS.  
LICENSE  
3Com grants you a nonexclusive license to use the accompanying software program(s) (the "Software") subject  
to the terms and restrictions set forth in this License Agreement. You are not permitted to lease, rent, distribute  
or sublicense the Software or to use the Software in a time-sharing arrangement or in any other unauthorized  
manner. Further, no license is granted to you in the human readable code of the Software (source code). Except  
as provided below, this License Agreement does not grant you any rights to patents, copyrights, trade secrets,  
trademarks, or any other rights in respect to the Software.  
The Software is licensed to be used on any workstation or any network server owned by or leased to you,  
provided that the Software is used only in connection with a 3Com adapter. You may reproduce and provide  
one (1) copy of the Software and supporting documentation for each such workstation or network server on  
which the Software is used as permitted hereunder. Otherwise, the Software and supporting documentation  
may be copied only as essential for backup or archive purposes in support of your use of the Software as  
permitted hereunder. You must reproduce and include all copyright notices and any other proprietary rights  
notices appearing on the Software and the supporting documentation on any copies that you make.  
NO ASSIGNMENT; NO REVERSE ENGINEERING  
You may not transfer or assign the Software and/or this License Agreement to another party without the prior  
written consent of 3Com. If such consent is given and you transfer or assign the Software and/or this License  
Agreement, then you must at the same time either transfer any copies of the Software as well as the supporting  
documentation to the same party or destroy any such materials not transferred. Except as set forth above, you  
may not transfer or assign the Software or your rights under this License Agreement. Modification, reverse  
engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you are a  
European Community ("EC") resident, information necessary to achieve interoperability of the Software with  
other programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is  
available to you from 3Com upon written request.  
EXPORT RESTRICTIONS  
You agree that you will not export or re-export the Software or accompanying documentation (or any copies  
thereof) or any products utilizing the Software or such documentation in violation of any applicable laws or  
regulations of the United States and the country in which you obtained them.  
TRADE SECRETS; TITLE  
You acknowledge and agree that the structure, sequence and organization of the Software are the valuable  
trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further  
acknowledge and agree that ownership of, and title to, the Software and all subsequent copies thereof  
regardless of the form or media are held by 3Com and its suppliers.  
UNITED STATES GOVERNMENT LEGEND  
All technical data and computer software are commercial in nature and developed solely at private expense. The  
Software is delivered as "Commercial Computer Software" as defined in DFARS 252.227-7014 (June 1995) or  
as a "commercial item" as defined in FAR 2.101(a) and as such is provided with only such rights as are provided  
in this License Agreement, which is 3Com’s standard commercial license for the Software. Technical data is  
provided with limited rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987),  
whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed  
program or documentation delivered to you under this License Agreement.  
 
 
Warranty and Software License Agreement  
TERM AND TERMINATION  
This license will expire fifty (50) years from the date that you first use the Software, if it is not earlier terminated.  
You may terminate it at any time by destroying the Software and documentation together with all copies and  
merged portions in any form. It will also terminate immediately if you fail to comply with any term or condition  
of this License Agreement. Upon such termination you agree to destroy the Software and documentation,  
together with all copies and merged portions in any form.  
GOVERNING LAW  
This License Agreement shall be governed by the laws of the State of California as such laws are applied to  
agreements entered into and to be performed entirely within California between California residents and by the  
laws of the United States. You agree that the United Nations Convention on Contracts for the International Sale  
of Goods (1980) is hereby excluded in its entirety from application to this License Agreement.  
LIMITED WARRANTY; LIMITATION OF LIABILITY  
All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or  
in the product manual, whether in paper or electronic form, accompanying the Software. Such warranties and  
limitations of liability are incorporated herein in their entirety by this reference.  
SEVERABILITY  
In the event any provision of this License Agreement is found to be invalid, illegal or unenforceable, the validity,  
legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a  
valid, legal and enforceable provision of similar intent and economic impact shall be substituted therefor.  
ENTIRE AGREEMENT  
This License Agreement sets forth the entire understanding and agreement between you and 3Com, supersedes  
all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a  
writing signed by both parties.  
3Com is a registered trademark and the 3Com logo is a trademark of 3Com Corporation.  
3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145.  
(408) 326-5000  
Product Registration  
To ensure the very best service and support, register your 3Com product now.  
U.S. customers: Complete and mail the attached registration card, or visit  
 
 
 

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